Hut Booking Policies

We encourage all of our hut guests to purchase or renew their ACC membership prior to reserving their hut stay, this will save both of us some time!

We continue to monitor, and ask all of our hut users to abide by, all provincial health regulations. We do this in support of our government agencies, our health care system, local businesses and the collective health of our community.

We thank you for doing your part. 

Hut Booking Schedule

See the availability calendar

For winter 2023, all ACC backcountry huts are booked as dormitory-style accommodation (per-bed, per-night).

Bookings are taken on first-come first-served basis starting 8:30 am MST of the booking period by calling our reservations line. Section huts are booked through the Section - please contact your local sections for section hut bookings.

Thank you for your patience. We experience high call volumes many days and we do our best to answer all calls and return all messages. Please note:
  • All hut bookings are first come, first served.
  • All bookings must be made through one of our reservations agents on the phone. We respond to voice mail and email messages as time permits, but we do not make reservations from voice mail or emails.
  • As of October 17, our online booking request system will be disabled.
  • We do not accept reservations in person at our Canmore office.
To reserve a hut, please call (403) 678-3200 ext 0. 8:30 am to 8:30 pm, 7 days/week.

Covid and your Group

Orders and Provincial guidelines for gatherings may change between the time of booking and scheduled arrival date. All facility users must meet the current guidelines and restrictions for gatherings during their stay, even if those numbers are less than facility capacities.

All guests with bookings at ACC huts are encouraged to read the latest provincial health regulations:

What to do in case of COVID symptoms

If anyone in your party experiences any COVID-like symptoms during your stay (fever, cough, sore throat, runny nose, shortness of breath), you must immediately vacate the facility and travel directly to your place of origin to follow up with your local health authority for possible testing for COVID-19. You are required to immediately contact the ACC to inform us of your situation. Any associated costs are not the responsibility of the ACC.

Payments, Changes and Cancellations

Cancellation Insurance


The ACC highly recommends trip cancellation and trip interruption insurance to those booking our facilities. In the event that you are forced to cancel your booking due to an emergency, or sickness due to COVID, or road closures, etc, this would likely cover you for the cost of non-refundable reservation fees or the non-refundable full and final payment on facility bookings, as well as any accompanying travel arrangements.

For more information about Tugo's trip cancellation and interruption insurance, click here.

Reservations

  • NEW! Reservations can be made up to six months in advance by ACC members and up to three months in advance by non-members. ACC membership must be active at the time of the hut booking.
  • NEW! All persons included in hut bookings made more than three months in advance must be active members of the ACC at the time of the booking. Reservations can not be made by or for non-members as part of a booking party more than three months in advance.
  • ACC membership is open to everyone and memberships may be purchased for any parties at the time of a hut reservation.
  • ACC huts in BC Provincial Parks (Kokanee Glacier Cabin, Conrad Kain Hut, Elk Lakes Cabin, Silver Spray Cabin, Woodbury Cabin) may be booked by ACC members and non-members up to six months in advance.

Payments

Full payment for all hut reservations is required at time of booking.

Changes

  • Dates are non-transferrable. Changes to any bookings are treated the same as a cancellation and follow the same terms and conditions.

Cancellations

  • Cancellations made more than 15 days prior to first night’s stay will be refunded 50% of the reservation fee. Payment made with a credit card will be subject to a 2.4% credit card processing fee.
  • Cancellations less than 15 days prior to the first night’s stay will not be refunded.
  • Credits and/or deferrals will not be considered for any cancellation for any reason whatsoever.
  • The ACC does not refund or discount any booking(s) due to weather, delay, closures, or any other reasons beyond our control.
  • The ACC reserves the right to cancel any bookings at our discretion.
To reserve a hut, please call (403) 678-3200 ext 0. 8:30 am to 8:30 pm, 7 days/week.